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Why Do Business With ABT  

"Since 1997 ABT has been offering a huge range of products , at the lowest prices, backed by fast and friendly customer support.
That's why well over five thousand organizations and businesses choose ABT to supply ever more of the equipment required to meet with all their office needs.


We are also agents for much more than one manufacturer which enables us to give unbiased advice on what is best for our customers' specific requirements.
We don't have a policy of "one cap fits all". If we don't have a product to suit your requirements basically, we won't pretend we do.
That's our promise. We also offer outstanding value for money.
Many wholesalers are more expensive than us for a large number of products."


 

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Office Furniture / Terms and Conditions

Welcome to one of the Internet Sites of AB Technology (London) Limited on the World Wide Web. AB Technology (London) Limited is a Business to Business Office Machines and Service Supplier. We supply Office Equipment to Businesses in the UK & Northern Ireland.

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY, AS THEY WILL GOVERN ANY CONTRACT FOR SALE WE ENTER INTO WITH YOU UNLESS OTHERWISE AGREED IN WRITING AND IN ADVANCE. WE SUGGEST THAT YOU PRINT AND KEEP A COPY OF THESE TERMS AND CONDITIONS. THESE CONDITIONS OF SALE, GOODS RETURN AND PAYMENT TERMS ARE RELATIVE TO TRANSACTIONS CONDUCTED BETWEEN AB TECHNOLOGY (LONDON) LIMITED AND PURCHASERS BASED IN THE UNITED KINGDOM AND THE CHANNEL ISLANDS.

We will endeavour to be helpful and will make every effort to ensure that you are completely satisfied. If you have a question or complaint please email us at: customerservices@abt-it.co.uk

1. Contract of Sale Formation

No contract shall be considered to be formalised until a written identifiable order is placed by the Purchaser and accepted by AB Technology (London) Limited. The Purchaser shall be deemed thereafter to have contracted under these conditions. This Agreement represents the entire agreement between the Purchaser and ABT Office Supplies Ltd. Each party warrants that no representation not recorded in this Agreement has been made which has induced it to enter into this Agreement. No failure, delay, relaxation or indulgence on the part of either party in exercising any power or right conferred upon such party in this Agreement shall operate as a waiver of such power or right. Any other conditions, warranties and representations whatsoever made either orally or in writing given expressly or implied shall be excluded from these terms and conditions unless agreed, in advance, and in writing, by AB Technology (London) Limited.

2. Cancellation

In the event of a Purchaser canceling a contract with AB Technology (London) Limited after placing their purchase order and prior to the delivery of goods, then AB Technology (London) Limited reserves the right to levy a charge of up to 25% (twenty five per cent) of the full amount of the contract. Any alterations, modification or variation of a written order under the terms and conditions of this contract may only be accepted by AB Technology (London) Limited when effected in writing and in advance and with any charges resulting from such alterations, modification or variation being levied for the account of the Purchaser. The Purchaser may not cancel an order or portion thereof after delivery.
3. Price

All prices include delivery charges to the UK mainland (subject to site survey) but exclude VAT and are correct at the time of the making of the contract with the Purchaser. Deliveries will normally only be made to the ground floor for shredders and photocopiers unless agreed, in advance, and in writing by AB Technology (London) Limited. AB Technology (London) Limited reserves the right to modify prices. If prices on the website are not correct due to any errors or omissions on our part, we will inform you of the correct price and you will have the right to amend or cancel your order. If an item’s correct price is higher than our quoted price, we reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. However, we might at our discretion decide to honour the lower (incorrect) price and send the item in order to avoid causing you any inconvenience. The prices advertised on this Site are for orders placed through our site facility and may differ from those listed in AB Technology catalogues.

4. Software

With regard to any software supplied pursuant to this Agreement over which a third party holds title or other rights, the software shall be supplied on the terms of the applicable licence agreement.

5. Delivery & Title

Delivery or performance dates in relation to the supply of products and services by AB Technology (London) Limited are approximate only and, unless otherwise expressly stated, time is not of the essence for delivery. AB Technology (London) Limited reserves the right to make deliveries by installments. Delay in delivery or other default of any delivery installments shall not relieve the Purchaser of their obligation to accept and pay for the remaining delivery under the contract. All claims for non-delivery shall be deemed null and void unless they are presented to AB Technology (London) Limited within THREE DAYS of the intended delivery date for each shipment. All claims shall be in writing and delivered by facsimile, letter post, courier or other agreed acceptable means. AB Technology (London) Limited reserves the right to require the Purchaser to take delivery of the goods or services at the agreed time or where goods cannot be accepted at these times, then to render invoices for goods and any ancillary costs at that time. You will become responsible for the goods as soon as we have delivered them to you. If you delay the delivery of the goods to you, our responsibility for them ends at the time of the first attempted delivery. Payment for all goods and services shall be made to AB Technology (London) Limited within 30 days of the invoice date, where formal credit arrangements have been previously agreed. Unless otherwise agreed in writing and in advance, payment is required with cleared funds prior to delivery of the goods ordered under contract.

6. Payment Terms

AB Technology (London) Limited accepts payment by cheque, bank transfer or approved company debit or procurement card within the terms of settlement agreed with the Purchaser. Where formal credit arrangements have been applied for and approved by AB Technology (London) Limited, invoices will be dated as at the date of shipment and settlement will be made within 30 days following the invoice date. AB Technology (London) Limited reserves the right to charge interest at the rate of 2% per month from the date of the Invoice until payment is made where settlement is overdue according to these terms.

7. Credit Arrangements

Purchasers wishing to apply to AB Technology (London) Limited for credit arrangements should do so through the careful completion of a formal credit application by a responsible company representative. The credit application form can be found on the website. These applications must be completed and acknowledged by AB Technology (London) Limited before any credit facility may be operated. The approval of such a facility by AB Technology (London) Limited is a prima facie acknowledgement by the Purchaser that settlement will be within the 30 day terms stated.

8. In Transit Damage

Unless otherwise specifically agreed in writing and in advance by both parties all risk of loss or damage to the goods from whatever cause arising shall be borne by the Purchaser from the time of delivery to the common carrier. The Purchaser MUST inspect the product immediately upon receipt. If it or any part of it does not operate properly owing to damage in shipment a claim must be filed together with a full report of the damage and forwarded to AB Technology (London) Limited. This must be done within 72 HOURS OF RECEIPT. The forwarding of a copy of the claim to AB Technology (London) Limited shall be for information purposes only and shall not in any way be interpreted as an assumption of responsibility by AB Technology (London) Limited or those of its agents for any risks in shipment. All freight charges to and from AB Technology (London) Limited’s premises shall be the sole responsibility of the Purchaser unless otherwise agreed in writing and in advance.

If goods returned are not found to be damaged, they will be returned to you and we reserve the right to charge you for all carriage costs plus 25% of the value of the goods to cover our administration costs.

9. Warranty & Guarantees

Where a manufacturer supplies a guarantee specific to the product you have purchased, you must complete the product registration and contact the manufacturer directly in the event of product failure. Any warranty applicable to products sold by AB Technology (London) Limited must be in writing and agreed with AB Technology (London) Limited at the time of order. All freight charges to and from AB Technology (London) Limited’s premises or the manufacturer shall be the sole responsibility of the Purchaser unless otherwise agreed in writing and in advance.
10. Credit for Returned Products

No products may be returned for credit unless agreed by AB Technology (London) Limited in writing and in advance, and any credit, if granted (in the absolute discretion of AB Technology (London) Limited), will be subject to the deduction of handling charges, cancellation charges (paragraph number 2) and to adjustment depending on the condition of the products returned. The amount of such reduction or adjustment to be determined by AB Technology (London) Limited in its absolute discretion. Goods should be returned in their original packaging. The responsibility for any damage to returned products during transit lies with the Purchaser. Goods returned for any reason must be dispatched by the Purchaser within SEVEN DAYS of receipt of the goods by them, according to the date and time of original proof of delivery notice. Any returns after seven days may not be credited according to the decision of AB Technology (London) Limited. In accordance with those terms and conditions, the Purchaser accepts the delay in returning goods for refund may invalidate any credit being given by AB Technology (London) Limited. LEGIBLY SIGNED PROOF OF COLLECTION OF GOODS REQUESTED FOR RETURN MUST BE FAXED THROUGH TO 020 8691 4503 FTAO PURCHASER SERVICES. Without the above proof of collection returns and subsequent credits cannot be processed. Authorised returns of products exclude special offers, individual configurations, opened software packages, projection equipment, opened ink cartridges, toner and drums and software (if the seal is broken). These procedures are provided so that returns and credits might be dealt with efficiently and in accordance with the customer care policy of ABT Office Supplies Ltd. Failure by the Purchaser to adhere to these procedures may invalidate claims that are not in compliance. In any circumstance when replacement goods are delivered by AB Technology (London) Limited and accepted by the Purchaser, with or without a proof of delivery, then the Purchaser shall be responsible for payment due in accordance with these terms and conditions whether or not the goods are delivered under the original or a replacement Purchaser’s order for the goods so replaced. All statutory rights are observed.

11. Liability

All shipping dates provided are approximate and are based upon prompt receipt of all necessary information from the Purchaser. AB Technology (London) Limited shall not be liable for any delay including delivery or failure to manufacture due to Acts of God, acts or defaults of the Purchaser, or source of supply or acts of Civil Disobedience or Military Authority, or any other cause beyond AB Technology (London) Limited's reasonable control. In the event of any such delay arising from any one or more of the reasons provided herein the sole and exclusive remedy of the Purchaser shall be to extend the date of delivery for a period equal to the time lost by reason of delay. AB Technology (London) Limited shall not be liable for and the Purchaser shall indemnify AB Technology (London) Limited against any claim for loss or damage sustained by third parties caused by AB Technology (London) Limited products whilst in the possession of the Purchaser. AB Technology (London) Limited excludes all liabilities not expressly included in this Agreement, and in particular shall have no liability for destruction of or damage to any data, any loss of profits, goodwill, revenue, production, anticipated savings, use or contracts or any form of special, indirect or consequential losses whatsoever including any arising from late delivery.

12. Technical Advice

AB Technology (London) Limited does not accept responsibility for the specific purposes in which the product is applied including but not limited to compatibility with other products. TECHNICAL ADVICE FURNISHED OR RECOMMENDATION MADE BY AB TECHNOLOGY (LONDON) LIMITED OR BY ANY REPRESENTATIVE OF AB TECHNOLOGY (LONDON) LIMITED CONCERNING ANY USE OR APPLICATIONS OF ANY AB TECHNOLOGY (LONDON) LIMITED PRODUCT FURNISHED UNDER THIS CONTRACT IS BELIEVED TO BE RELIABLE BUT AB TECHNOLOGY (LONDON) LIMITED MAKES NO WARRANTY EXPRESSED OR IMPLIED IN REGARD THERETO NOR DOES AB TECHNOLOGY (LONDON) LIMITED IN ANY WAY REPRESENT THE RESULTS, WHICH WILL BE OBTAINED BY INTEGRATING ITS PRODUCTS WITH PRODUCTS MANUFACTURED BY OTHER COMPANIES. The application and use of the product is the total responsibility of the Purchaser.

13. Default of Payment

The property in the products shall remain in AB Technology (London) Limited until all monies due to AB Technology (London) Limited in respect therefore have been paid. Until full payment has been made and title in the products passes to the Purchaser, the Purchaser shall keep the products in a fiduciary capacity for AB Technology (London) Limited and shall take all steps necessary to ensure that the same are kept in a safe place and are properly insured to their full value while in the Purchaser’s custody. Should the Purchaser default any payment due under any contract AB Technology (London) Limited has the right without prejudice to recover and remove from the Purchase’s premises the products to which the default refers. The same shall also apply should the Purchaser become bankrupt or insolvent or have a receiving order made against them or compound with their creditors or carry on their business under a Receiver for the benefit of their creditors. Any costs of such reclamations shall be for the account of the Purchaser.

14. Alterations, Modifications and Variations

No Alterations, Modifications or Variations of these Conditions of Sale, Return and Payment Terms shall be effective or valid unless noted herein or contained in a separate written document approved by AB Technology (London) Limited. OTHER STATEMENTS OF ACTION BY SALESMEN REPRESENTATIVES OR OTHERS SHALL NOT BE VALID UNTIL SO WRITTEN AND ACCEPTED. WHERE A FIXED PRICE IS AGREED, THE PURCHASER MUST OBTAIN AB TECHNOLOGY (LONDON) LIMITED’S ORDER ACKNOWLEDGEMENT AS NO RE-NEGOTIATION, RETURNS OR CREDIT WILL BE PROCESSED WITHOUT THIS DOCUMENT.

15. Severability

If, and to the extent that, any of the terms and conditions of the contract shall be determined by a court of law to be invalid, unlawful or unenforceable such term or condition shall to that extent be severed from the remaining terms and conditions which shall continue to be valid to the fullest extent permitted by law.

16. Law

This contract shall be subject to the laws of England and construed in all respects as an English contract. If these conditions of sale are being provided as part of a quotation the quotation shall only be valid for SEVEN DAYS, or less if stated otherwise within the quotation itself, from the date it is provided to any prospective Purchaser. Thereafter the quotation shall be reconfirmed or renewed since it shall otherwise become null and void after that time.

17. Statutory Rights

Your statutory rights are protected according to law. All errors and omissions excepted.

Important Information and Disclaimer
The following disclaimer is to be regarded as part of our website.

Addressees
Our website and the offers contained therein are exclusively intended for Internet users within the United Kingdom.

Website Content
We accept no responsibility for the topicality, accuracy, integrity or quality of the information provided on this site. We will not be liable for claims against us regarding damages of any kind arising from the use of this site or information contained therein, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless wilful or gross negligence on our part can be proven. Before using any product provided by us, please always refer to the instruction manual provided.

Referrals and Links/Banners
Information made available on our Internet pages may contain links to pages which are not maintained by us (e.g. "hyperlinks"). We cannot be held responsible for the content of such linked pages, unless we were to have full knowledge of incorrect, illegal or criminal content and the technical means to prevent visitors to our site from viewing those pages. All linked pages are checked at the time of publication on our website. However, we cannot be held responsible for subsequent changes or additional links to these pages, which are found to contain incorrect, illegal, or criminal content. Due to the special nature of Internet technology, we cannot warrant the integrity or accuracy of the information contained on our website. Links to external websites (e.g. via hyperlinks or banners) are not our responsibility, but rather the sole responsibility of the operator of the respective linked page. We hereby expressly declare that no illegal content was in evidence on the linked page at the time of establishing the link. We have no bearing on current or future presentations, content or authorship on linked pages. As such we do not wish to be associated with the content of linked pages updated after a link has been assigned to our website. Moreover, we do not endorse the content of external websites.

Offers are Subject to Confirmation
All offers are subject to confirmation and are not binding. We reserve the right to alter, extend, or delete parts of or the totality of our product and service offering without prior notice. All offers are subject to availability.

Copyright
We endeavour to respect the copyright of all graphics, sound, video and text we use in our publications. Where possible, we use in-house or licence-free graphics, sound, video and text. All trademarks and trade names on our website are subject to current copyright legislation and the intellectual property rights of the trademark / trade name owner are respected. Even when brand names are referred to on a website, it should not be presumed that the brand has not been registered. The design and layout of our website pages are subject to international copyright provided this does not affect third party law. All unauthorised use, reproduction or distribution of page content without our prior agreement will be pursued legally.

Applicable Law
Our website is subject to English law.

Legal Validity of this Disclaimer
If any sections or individual terms of this statement are found at any point to be non-enforceable or incorrect, the content or validity of the remainder of this document will not be affected.

© AB Technology (London) Limited, Unit 4, Tavern Quay Commercial Centre, Rope Street, London, SE16 7TX. Tel. 0207 231 3536, Fax 020 7237 2344. email: sales@abt-it.co.uk